Track Your Order
After you place an order, we send you everything you need to track it. Here's how it works.
How You Get Your Order Number
Complete Checkout
When you click "Buy Now" on any product, our secure Razorpay checkout opens. Pay via UPI, Cards, Net Banking or Wallets.
Check Your Email
You'll receive a confirmation email with your order number instantly after payment is verified.
Track Shipment
Once we ship your order, you'll get a second email with a courier tracking number (Delhivery, BlueDart, etc.) to follow your package.
Already placed an order?
Click below to contact us about your order status. Include your order number from the confirmation email.
We'll respond within 24 hours
Didn't receive a confirmation email?
- • Check your spam / junk folder — confirmation emails sometimes land there
- • Make sure you entered the correct email during checkout
- • Emails are sent instantly — if it's been over 10 minutes, contact us with your details
How Your Order Journey Works
Every DeskCraft Originals order goes through these steps
Order Placed
CurrentYour order has been confirmed and payment received
Processing
We're preparing your items for shipment
Shipped
Your order is on its way! Track with your courier
Delivered
Your order has been delivered successfully
Confirmation Email
You'll receive an order confirmation email immediately after purchase with your order details.
Shipping Updates
Once shipped, you'll get a tracking number via email to follow your package in real-time.
Secure Checkout
All payments are processed securely through Razorpay — UPI, Cards, Net Banking & Wallets.
Frequently Asked Questions
Everything you need to know about your order
Check your confirmation email from DeskCraft — it contains your order number (starts with #). You can also find it in the Razorpay payment confirmation.
You'll receive a shipping confirmation email with your tracking number once your order has been dispatched. This usually happens within 1-3 business days.
We ship via trusted Indian courier partners including Delhivery, BlueDart, and India Post. The courier depends on your pincode and order weight.
Standard delivery takes 5-7 business days across India. Metro cities usually receive orders in 3-5 days.
If your order hasn't arrived within 10 business days, please reach out to us via email with your order number and we'll investigate immediately.
You can request cancellation within 2 hours of placing the order. After that, the order enters processing and changes may not be possible.
Still need help?
Can't find your order or have an issue? Reach out and we'll sort it out.
Contact Support