DeskCraft respects your privacy. This policy explains how we collect and use your information.
1. Information We Collect
We collect the following information:
- Name, email, and shipping address (when you place an order through our Razorpay checkout)
- Usage data (pages visited, interactions)
- Order information including items purchased and payment details (processed securely by Razorpay)
2. How We Use Information
We use your information to:
- Process and fulfil your orders
- Send order confirmation and shipping updates
- Improve website experience
- Respond to inquiries and support requests
- Send updates (only if you opt in)
3. Affiliate Links & Third Parties
Our website contains links to third-party platforms (e.g., Amazon).
We are not responsible for their privacy practices. We recommend reviewing their privacy policies before making purchases.
4. Payment Processing
All payments for DeskCraft Originals products are processed securely through Razorpay's payment gateway (UPI, Cards, Net Banking, Wallets). We do not store your credit card or payment details on our servers.
Razorpay's privacy policy governs how they handle your payment information.
5. Cookies
We may use cookies to:
- Improve user experience
- Remember your theme preferences
- Analyze traffic
6. Data Protection
We take reasonable steps to protect your data. However, no method of transmission over the internet is 100% secure.
7. Data Sharing
We do NOT sell your personal data.
We may share data with:
- Razorpay (for payment processing)
- Courier partners (for order delivery — name and shipping address only)
- Service providers (e.g., analytics tools)
8. Your Rights
You can:
- Request access to your data
- Request deletion of your data
- Contact us to opt out of any communications
9. Changes to This Policy
We may update this policy from time to time. Changes will be reflected on this page.